AI review boundaries for shelters

AI may help draft

• Structure intake notes into reviewable fields.
• Summarize foster updates while preserving the source.
• Prepare a public profile draft for staff review.
• Organize applicant documents and flag missing context.
• Prepare follow-up reminders and review queues.

AI must never decide

• Whether an applicant is approved or rejected.
• Whether an animal is placed with a household.
• Whether medical or behavior claims are true.
• Whether a public profile may publish.
• Whether an unknown field can be treated as known.

Humans review

• Accuracy against the original source material.
• Sensitive or private information before anything is shared.
• Tone, public-safe wording, and missing context.
• Every approval, hold reason, and placement decision.

Named reviewer

Escalation owner

Explain it to the team

• Say what the AI drafted and show the source it used.
• Treat unknown as a valid state, not a blank to fill.
• Record who reviewed a public or consequential change.
• Stop using the draft when the source is weak or the stakes are unclear.